Managed IT Services
Full-stack IT operations, fully managed.
We become your IT department — or augment your existing team with enterprise-grade expertise, 24/7 monitoring, and proactive support.
What You Get
Managed IT Services from Lunar IT Solutions provide comprehensive, proactive technology management designed to keep your organization productive, secure, and ahead of issues before they become problems. Whether you need fully outsourced IT or co-managed support alongside your internal team, our service adapts to how you operate.
Helpdesk & End-User Support
L1–L3 support desk with average response times under 15 minutes. Phone, email, chat, and ticket-based support for your entire organization — from password resets to complex application troubleshooting.
Network Design & Management
Architecture, deployment, and ongoing management of wired and wireless networks. VLAN segmentation, QoS policies, VPN configuration, and continuous performance monitoring across all locations.
Server Administration
Windows and Linux server management including provisioning, patching, performance tuning, backup configuration, and disaster recovery testing. Both on-premise and cloud-based server environments.
Asset Lifecycle Management
End-to-end hardware and software asset tracking — from procurement and deployment through maintenance, refresh planning, and secure decommissioning. Complete visibility into your technology inventory.
Vendor & License Management
We manage relationships with your technology vendors — ISPs, software providers, hardware suppliers — handling renewals, negotiations, support escalations, and license compliance.
IT Policy & Compliance
Development, documentation, and enforcement of IT policies including acceptable use, data handling, access control, and incident response — aligned to your regulatory and business requirements.
The Lunar IT Difference
Unlike managed service providers that rely on rotating technicians and offshore call centers, every Lunar IT client works with a dedicated team of senior engineers who know your environment. Our average engineer has over 15 years of experience — and they stay with your account. No ticket ping-pong. No relearning your setup every call. Just deep institutional knowledge and rapid resolution.
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